Privacy Policy

Last updated: 31 August 2026

Signal2Drive provides driving lessons and related driver-training services in Galway, Ireland. This Privacy Policy explains how Signal2Drive collects, uses, stores and shares your personal information when you visit this website, make an enquiry, book or pay for a lesson, undertake driver training or otherwise communicate with us.

Signal2Drive is the data controller responsible for the personal information described in this policy. This website is powered by Shopify, which provides the platform used to deliver our online services.

Personal Information We Collect

Depending on how you interact with Signal2Drive, we may collect the following information:

• Contact information, including your name, telephone number, email address and home address where relevant.

• Booking information, including lesson dates, availability, meeting arrangements and the type of lesson requested.

• Learner information, including your learner permit details, driving experience, lesson history, attendance, progress and training requirements.

• EDT information, where required to provide Essential Driver Training and maintain or submit the appropriate training records.

• Payment information, including the amount paid, payment method and transaction confirmation. Payments may be made by cash or bank transfer.

• Communications, including information provided by email, telephone, WhatsApp, website forms or social media.

• Safety information, including any relevant medical condition, disability or additional requirement that you voluntarily disclose and which may affect your lessons or safety.

• Website and device information, including your IP address, browser type, device information and how you interact with the website.

• Cookie information, as explained in our Cookie Policy.

Please do not provide personal information that is unnecessary for arranging or delivering your lessons.

How We Collect Personal Information

We may collect information:

• Directly from you when you contact us, make an enquiry, book a lesson, make a payment or attend driver training.

• From a parent or guardian where the learner is under 18.

• Automatically when you use the website, through cookies and similar technologies.

• From service providers used to operate the website, manage communications, process bookings or support the delivery of our services.

• From the Road Safety Authority where necessary and permitted in connection with EDT or ADI services.

How We Use Personal Information

We may use your personal information to:

• Respond to enquiries and communicate with you.

• Arrange, confirm, reschedule or cancel lessons.

• Provide driving lessons and adapt instruction to your experience and requirements.

• Record lesson attendance and progress.

• Maintain and submit EDT records where required.

• Process payments, refunds and maintain financial records.

• Send essential information about your bookings or lessons.

• Protect the safety of learners, instructors and other road users.

• Operate, maintain and improve the website and services.

• Prevent fraud, misuse or security incidents.

• Comply with legal, tax, accounting, insurance or regulatory obligations.

• Establish, exercise or defend legal claims.

• Send marketing communications where you have consented to receive them.

Signal2Drive does not sell your personal information.

Lawful Bases for Processing

Under the General Data Protection Regulation and the Data Protection Act 2018, we process personal information using one or more of the following lawful bases:

• Contract: where processing is necessary to arrange or provide lessons and related services.

• Legal obligation: where information must be retained or processed to comply with tax, accounting, regulatory or other legal requirements.

• Legitimate interests: where necessary to operate and protect the business, respond to enquiries, manage bookings and improve services, provided these interests do not override your rights.

• Consent: where you have given clear permission, including for certain marketing communications or the processing of sensitive information where consent is required.

• Vital interests: in exceptional circumstances where processing is necessary to protect somebody’s life, health or safety.

Where processing is based on consent, you may withdraw your consent at any time. This will not affect processing that occurred before consent was withdrawn.

Sharing Personal Information

We may share personal information only where necessary with:

• Shopify, which hosts and supports this website.

• Website, IT, email, communications, booking, payment or cloud-storage providers used to operate the business.

• The Road Safety Authority, where required in connection with EDT records or other ADI obligations.

• Professional advisers, insurers, accountants or legal representatives where necessary.

• An Garda Síochána, regulators, courts or other public authorities where disclosure is required or permitted by law.

• A prospective purchaser or successor if Signal2Drive is sold, transferred or reorganised, subject to appropriate confidentiality and data-protection safeguards.

Service providers may only process personal information for the services they provide and in accordance with their own legal and contractual obligations.

Shopify

This website is hosted by Shopify. Shopify may process information about your device, your use of the website and information submitted through the website to provide and secure its services.

Information processed by Shopify may be transferred to or stored in countries outside Ireland or the European Economic Area. Where required, appropriate safeguards are used for these transfers.

Further information is available in the Shopify Consumer Privacy Policy and through the Shopify Privacy Portal.

Cookies

This website may use essential, analytics, preference or marketing cookies. Essential cookies help the website operate correctly. Non-essential cookies will be used in accordance with your choices where consent is required.

You can manage your choices through the website’s cookie banner or through your browser settings. Disabling certain cookies may affect how parts of the website operate.

Please refer to our Cookie Policy for further information.

Learners Under 18

Signal2Drive may provide driving lessons to learners under 18 where legally permitted. In these circumstances, personal information may be provided or managed by a parent or guardian.

Parents and guardians should only provide information necessary to arrange and deliver the learner’s lessons. They may contact Signal2Drive regarding the learner’s personal information, subject to appropriate identity and authority checks.

Data Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email service or electronic communication method is completely secure. You should avoid sending unnecessary sensitive or confidential information through unsecured communication channels.

Data Retention

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected.

The retention period may depend on:

• How long you remain a learner with Signal2Drive.

• The need to maintain lesson or EDT records.

• Tax, accounting, insurance and regulatory requirements.

• The need to resolve a complaint, dispute or legal claim.

When personal information is no longer required, it will be securely deleted or anonymised where reasonably possible.

Your Data-Protection Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information held about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your information in certain circumstances.

• Request restriction of processing.

• Object to certain processing, including direct marketing.

• Receive certain information in a portable format.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Data Protection Commission.

These rights are not absolute and may be limited where information must be retained for legal, regulatory or legitimate business reasons.

To exercise your rights, email signal2drive@gmail.com. We may need to confirm your identity before responding to your request.

Marketing Communications

Signal2Drive will only send direct marketing communications where there is a lawful basis to do so.

You may withdraw your consent or opt out of marketing at any time by contacting us. You may still receive essential non-marketing communications concerning your enquiries, bookings, payments or lessons.

Third-Party Websites

This website may contain links to external websites, including the Road Safety Authority, social media platforms and other service providers.

Signal2Drive does not control these websites and is not responsible for their content, security or privacy practices. You should review the privacy policy of any external website you visit.

International Data Transfers

Some service providers, including Shopify, may process information outside Ireland or the European Economic Area.

Where personal information is transferred internationally, the relevant provider must use an approved transfer mechanism or other appropriate safeguard as required by data-protection law.

Complaints

If you have a question or complaint about how your personal information is handled, please contact Signal2Drive first at signal2drive@gmail.com.

You also have the right to raise a concern with Ireland’s supervisory authority:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Website: www.dataprotection.ie

Changes to This Policy

This Privacy Policy may be updated occasionally to reflect changes to our services, website, legal obligations or privacy practices.

The revised policy will be published on this website and the “Last updated” date will be changed accordingly.

Contact Signal2Drive

For questions about this Privacy Policy, the use of your personal information or the exercise of your data-protection rights, please contact:

Signal2Drive
Email: signal2drive@gmail.com

For data-protection purposes, Signal2Drive is the controller of the personal information described in this policy.